FAQs

Ordering
  • How can i make changes to my order?

Unfortunately at this time we cannot make changes to your order as your product goes into production once order is received.

SHIPPING.

  • How much is shipping?
Standard shipping is free for US and internationals order
Express Shipping cost $25
  • Do you ship internationally?
We we do to select international locations (Do check our shipping page for countries we ship to). We offer both free and and express shipping for those who want their items fast.
  • When will i receive my order?
All orders are shipped within 3 business days from purchase dat (excluding holidays and weekends).

USA orders are delivered between 7-14 Business days for Standard

3-5 Business days for Express

International order are delivered Between 10-14 Business days standard (Can take up to 21 Business days for some locations).

3-5 Business days for express shipping.

  • Do you offer tracking?
All orders are shipped with tracking please allow 24 to 48 Hours for tracking number to be updated.
  • I am unable to track my item what is going on?
For standard shipping, when your item is in transit to your destination, tracking is sometimes not updated until it has arrived in you country. When it arrives it will go through customs and then your local postal carrier.

For express orders, tracking status is posted at every step of the way so you know exactly where your order is located.

  • Who Pays Custom Charges and Taxes?
Buyer is liable for all custom and duty taxes due upon arrival of your package to your country.
RETURNS AND REFUNDS
  • What is your return policy?
For information about returns or refunds, please check our returns page
  • What if i have received a defective item?

We will try our best to make sure we send products in good condition but in case we send you a defective or wrong item please do contact us as soon as possible so that we get get ride on it and try to resolve the issue. Thanks